How it works

A simple four-step process.

One link. Two honest paths. Every customer can leave a public review on Google, Yelp, or Facebook — and unhappy customers also get a private channel to reach you directly.

01

Share your SignalRoute link

Replace your Google review link with your unique SignalRoute URL. Use it on receipts, QR codes, email signatures, or anywhere you currently ask for reviews.

QR codesEmailSMSPrint materials
02

Customer rates their experience

Customers see a clean, simple page asking: "How was your experience?" They tap 1-5 stars. No account required, no friction.

03

We route based on the rating — and offer the customer a choice

Customers who rated highly land on a one-tap chooser for Google, Yelp, Facebook, or any platform you list. Customers who rated lower see a private feedback form so they can reach you directly. Everyone, regardless of rating, can still post a public review on any platform — nobody is blocked.

04

Track and resolve

Your dashboard shows all feedback, both positive and negative. Get instant notifications for low ratings so you can reach out and resolve issues.

The routing logic

Two paths from one rating

3 stars or below

Shows a private feedback form so they can reach you directly. They can still leave a public review on any platform — the private channel sits alongside the public option.

Direct line to you
4+ stars

Shows a platform selector with links to Google, Yelp, Facebook, and more.

More public reviews from happy customers

Ready to get started?

7-day free trial. No credit card. Live in under 5 minutes.

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$30/month after trial · Cancel anytime · No setup fees