SignalRouteCalendly + Acuity + appointment tools
Trigger a review request the moment an appointment ends — for service businesses with no FSM platform.
Smaller service businesses (massage, salon, training) live on Calendly or Acuity. The inbound-webhooks integration listens for invitee.created events from Calendly and pulls the invitee's name, email, and phone (when shared) into a scheduled review request — typically with a 60-90 minute delay so the request lands after the meeting actually ends. Acuity supports the same pattern via its outgoing-webhook feature; use the Generic JSON template.
What it does
- Native Calendly invitee.created webhook with signature verification.
- Acuity-compatible via the Generic JSON template (workshop-around for Acuity's broader payload).
- Configurable post-meeting delay so the request lands after the appointment ends.
- Idempotent on Calendly's invitee URI — duplicate webhooks don't double-send.
What it replaces
- Manual "how was your visit?" texts
- Calendly's built-in follow-up emails
Replaced by → your branded SignalRoute link, everywhere.
Setup
- 1Open Integrations → Inbound webhooks in the dashboard.
- 2Pick Calendly as the source (or Generic JSON for Acuity), name it, pick business + route.
- 3Set a delay — 60-90 minutes is typical for a 30-minute meeting.
- 4Copy the URL we generate.
- 5In Calendly → Integrations → Webhooks → Create webhook, paste the URL, subscribe to invitee.created.
- 6Copy Calendly's signing key and paste it back into our form for signature verification.
Ready to connect?
Connect your account in under 5 minutes. This integration is in beta — the wiring is shipped and works, we're still hardening edge cases. Email support@getsignalroute.com if you hit anything weird.