SignalRouteHousecall Pro
Auto-send a SignalRoute review request the second a job closes — across every tech, every customer.
Connect your Housecall Pro account once. Every job that gets marked complete fires a SignalRoute review request to the customer through the channel you pick. Star ratings 4–5 route to Google or any platform you list. Anything lower lands as private feedback in your dashboard so you can call the customer back before they post publicly.
What it does
- Trigger on job.completed or invoice.paid (your choice).
- Customer name, email, phone, technician, and service type pull through automatically — visible on every review.
- Per-technician routes: each tech gets their own QR + leaderboard.
- Idempotent — HCP retries don't double-send.
- Drop-in copy snippets for HCP's invoice template, Pro Forma email, and SMS template.
- Per-job QR code on PDF invoices via SignalRoute print materials.
- Disable HCP's built-in review prompt; SignalRoute replaces it everywhere.
What it replaces
- HCP's built-in review request emails
- Generic Google review links pasted into invoice templates
- Manual SMS follow-ups after a tech leaves the driveway
- Per-tech review attribution spreadsheets
Replaced by → your branded SignalRoute link, everywhere.
Metadata that flows through
Every review request and piece of private feedback shows up in your dashboard with the source context attached, so you know exactly which job, tech, or invoice it came from.
job_idinvoice_idtechnicianservice_typecompleted_atSetup
- 1Open Housecall Pro → Settings → Integrations → API (Pros on MAX plan only).
- 2Generate a new API key labeled “SignalRoute”.
- 3Paste the key into SignalRoute → Integrations → Housecall Pro.
- 4Pick the SignalRoute route to send customers to (or auto-create per-tech routes).
- 5Copy the webhook URL we generate; paste it into HCP's webhook subscription form for job.completed.
- 6Done. Next completed job → review request lands in 2 minutes.
Ready to connect?
Connect your account in under 5 minutes. This integration is in beta — the wiring is shipped and works, we're still hardening edge cases. Email support@getsignalroute.com if you hit anything weird.