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Inbound webhooks

Trigger review requests from any tool that can POST a webhook — Stripe, Calendly, Square, GoHighLevel, or generic JSON.

Generate a URL keyed to your business and route. Paste it into the source tool's webhook configuration. When the tool fires an event, we run a built-in template that extracts name, email, and phone from the payload, then schedule a review request — immediately, or after a delay you set. Built-in templates cover Stripe, Calendly, Square, and GoHighLevel. A generic JSON template tolerates the most common field shapes for everything else.

What it does

  • 5 templates included: Stripe, Calendly, Square, GoHighLevel, generic JSON.
  • Per-source signing-secret support — Stripe and Calendly signatures verified before we act.
  • Idempotent — replays from the same source on the same event ID don't double-send.
  • Configurable per-route channel and delay so a Calendly meeting can fire 2h post-event while a Stripe checkout fires immediately.
  • Pause/resume without rotating the URL — useful when you're iterating on the source workflow.

What it replaces

  • Custom Zapier zaps that proxy from Stripe → SignalRoute
  • Hand-coded webhook adapters
  • Polling Stripe / Calendly via the v1 API on a cron

Replaced by → your branded SignalRoute link, everywhere.

Setup

  1. 1Open Integrations → Inbound webhooks in the dashboard.
  2. 2Pick the source tool (Stripe / Calendly / Square / GoHighLevel / generic).
  3. 3Pick the business + route the request should fire against.
  4. 4Optionally set a send delay (great for Calendly: send the review ask after the meeting ends).
  5. 5Copy the URL we generate, paste into the source tool's webhook settings.
  6. 6Optionally paste the source's signing secret so we verify every incoming POST.

Ready to connect?

Connect your account in under 5 minutes. This integration is in beta — the wiring is shipped and works, we're still hardening edge cases. Email support@getsignalroute.com if you hit anything weird.

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