SignalRouteThank customers without asking for anything.
Digital eGift cards in the customer's inbox, or a physical treat shipped to their door — sent automatically after a 5-star signal, or manually from any review. No forms. No claim flow. No friction.
What's in the box
Two ways to send. One way to feel.
Pick the channel that fits the moment — a quick digital thank-you, or something physical that lands on a doorstep.
Digital
eGift cards by email
A redeemable code lands in the customer's inbox seconds after sending. No app to install, no form to fill, no account to create. They open the email and use the code.
Physical
Real treats, shipped
Pick from a curated catalog and ship a physical gift directly to the customer's address. We handle the fulfillment — you just hit send and write a short note.
Automatic
Auto 5-star trigger
A private 5-star signal fires a digital eGift card automatically. You set the amount and the monthly cap once; the rest happens in the background.
Composable
Bundles, campaigns, approval queue
Bundle multiple items into one send. Build campaigns (event + filter + bundle) that route every gift through an owner approval queue before a provider call fires — so automation never gets ahead of you.
How it works
Three steps, then it runs itself.
Step 01
Enable Delight
Add Delight to your subscription from the Gifts page. We flip it on, sync your spend cap to Stripe, and you're ready.
Step 02
Configure
Pick a per-gift amount, a monthly cap, and a default thank-you note. Save presets for repeat use, store per-customer preferences and opt-outs, and pick auto, manual, or campaign-driven sends.
Step 03
Send — auto, manual, scheduled, or campaign-driven
Auto-fire the moment a 5-star private signal lands. Send manually from any review. Schedule a gift for a future date. Or build a campaign that queues sends to your approval inbox first. The customer always gets thanked with zero forms or friction.
Compliance & ethics
Appreciation, not payment.
Delight gifts are sent as customer appreciation. They are never tied to a public review, and we never ask customers to leave a review in exchange for a gift.
The auto-trigger fires after a private 5-star signal — not after a public review is posted. Gift emails do not reference review platforms, and your dashboard enforces this in the copy editor. SignalRoute is built to comply with the FTC Consumer Reviews Rule and Google's review policy. Read the full compliance write-up →
Pricing
Simple, capped, pay-as-you-go.
Subscription
$15/mo
Adds Delight to your account.
Per gift
Cost + 20%
Pay only for what you send. 20% platform fee covers fulfillment and reporting.
Capped
You set it
Monthly cap stops sends the moment you hit it. No surprise invoices.
Beta
Delight is currently in beta. Early customers help us iterate — expect occasional rough edges as we tune the provider integrations and billing flows.
Ready to send your first thank you?
Start your trial. Add Delight any time.
Already have an account? Read the Delight docs