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Marketing & CRMBeta
HubSpot
Trigger review requests from any HubSpot workflow — deal won, ticket closed, post-meeting follow-up.
HubSpot Workflows can fire a Webhook action with the contact's properties at any step. Wire that action to a SignalRoute inbound URL with the HubSpot template, and the contact's firstname, lastname, email, and phone flow through to a scheduled review request. Common patterns: deal-marked-won → review ask, ticket closed-resolved → review ask, NPS-promoter detected → review ask.
What it does
- Works with any HubSpot workflow that includes a Webhook action.
- Reads firstname / lastname / email / phone from the standard HubSpot contact properties payload.
- Tolerates both top-level and nested .properties / .contact shapes.
- Idempotent on HubSpot's contact object ID — replays don't double-send.
- Per-workflow setup means different deal stages or ticket events can route to different review pages.
What it replaces
- Manual 'log a customer note' after each review
- Building a HubSpot → Zapier → SignalRoute zap chain
- HubSpot's built-in NPS surveys (which only ask, not route)
Replaced by → your branded SignalRoute link, everywhere.
Setup
- 1Open Integrations → Inbound webhooks in the dashboard.
- 2Pick HubSpot as the source, name it, pick business + route.
- 3Copy the URL we generate.
- 4In HubSpot → Workflows → pick the trigger workflow → add action 'Send a webhook' (POST).
- 5Paste the URL. Include contact properties in the body — HubSpot's default is firstname / lastname / email / phone, which is what we read.
Ready to connect?
Connect your account in under 5 minutes. This integration is in beta — the wiring is shipped and works, we're still hardening edge cases. Email support@getsignalroute.com if you hit anything weird.